Shipping

This page explains how Expertus processes, ships and tracks your order of racks, cabinets and accessories.

Processing time

Orders are processed within 2 business days after payment is approved.

Methods, costs and delivery times

We ship with standard and express carriers; the cost and estimated delivery time of each option are calculated at checkout from your address.

Free shipping on orders over $99.

The shipping cost for your order is shown at checkout before you pay. Delivery times are estimates and are not guaranteed.

Shipping address

Please check that your address is complete and correct. Racks and cabinets can be large and heavy, so make sure someone can receive the delivery. If you need to correct an address, contact [email protected] as soon as possible after placing your order.

Tracking

You receive a tracking link by e-mail when the order ships.

Inspecting your delivery

When the package arrives, check the packaging for visible damage before you sign, if possible. Take photos of any damage to the box or the product. Photos help us resolve a claim quickly.

Lost or damaged packages

Contact [email protected] within 7 days of the estimated delivery date and we will resend or refund. Please include your order number and, for damaged items, photos.

Contact

Expertus, LLC · [email protected] · +12198023455 · 450 Century Parkway STE 250, Allen, TX 75013.